How engagements usually work
Fixed scope, fixed price. Best when the job has edges — a migration, an upgrade, standing up an environment. You get a written plan with what is included, what is not, and how we will both know it is finished.
Ongoing, by the month. Best when the work is “keep this running and keep improving it”. Suited to infrastructure and to platforms with real users, where the value is in somebody being responsible rather than in any one ticket.
As a subcontractor. If you are an agency, we work behind you and never contact your client —the terms are here.
What we will not take on
- Work we would be learning on your budget. If it is outside what we have actually run in production, we will say so and point you elsewhere.
- Rescue jobs with no access. Fixing a system nobody can give us credentials to is not a scope, it is a hope.
- Anything where the honest answer is a rewrite and the budget is for a patch. We will tell you that before you pay.